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How do I return my item?

Razu2021-12-07T15:16:39+06:00To return your product, you should mail your product to 120/1 Ahmedbag, Dhaka - 1214. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How do I pay on AiKhane.Com?

Razu2021-12-07T13:42:35+06:00How do I pay on AiKhane.Com? As per your chosen payment method, you will pay on AiKhane.Com as below:

1. Cash On Delivery- By choosing this payment method, you can pay for the order at your doorstep.
2. Credit/Debit Card -

• Enter your card details and input your CVV number. (CVV is the 3 or 4-digit number that is given on your card).
• Click on the “Save Card” button.
• You will receive a One Time Password (OTP) via SMS or email.
• Input the OTP and click "Next" to save your card.
• Saving your card on AiKhane.Com will save you the hassle of entering your card details every time you shop on AiKhane.Com.

From this link, you can see the whole process of card payment on AiKhane.Com along with a video tutorial.

3. bKash -

• To pay with bKash, please go to the payment page and you will find the "Save bKash Account" option.
• Please click "Save bKash Account" and then click on "Pay Now".
• Then you will be redirected to the bKash payment page where you will be asked for your personal bKash number. Please enter the bKash number and click on "Proceed".
• Then you will be asked for OTP which will be shared from bKash through an SMS.
• Please enter the OTP and then proceed.
• After that enter your PIN number and proceed.

Now, the payment will be done as well as the bKash number will be saved against your AiKhane.Com account. Please note - One bKash account can be used for one AiKhane.Com account. One bKash account can’t be used by multiple AiKhane.Com accounts. From this link, you can see the whole process of bKash payment on AiKhane.Com along with a video tutorial.

4. Rocket

• To pay with Rocket, please go to the payment page and you will find the 'Rocket' option.
• Please click on "Rocket" then click on "Pay Now".
• Then you will be redirected to the Rocket payment page (DBBL Nexus Gateway Page) where you will be asked for your personal Rocket Number and Pin.
• Click on the "Submit" button afterward and you will be redirected to the "MOB Token (OTP Verification)" page where you need to put the "Security Code" you've found in your registered mobile number through text message and click on the "Go" button.

Now the payment will be done and you will get confirmation through Email, Text Message, and Push Notification.